Your Learning. Your Way.

Whatever your age, level of experience, or job role - if you've got the passion, we've got the training for you.        

Our programmes have been designed to get the best out of our people, and develop their knowledge, skills and behaviours in their work role at whatever level they are working at. They'll also help to provide life skills such as English, Math's and Communication alongside a greater understanding of challenges we face and differences that we celebrate through topics such as equality, diversity & inclusion, safeguarding and British values.

Kitchen Academy

Parkdean Resorts amazing Kitchen Academy programme will help our junior chefs to apply highly methodical organisational skills, energy, accuracy, attention to detail and mindfulness to the importance of sustainability and care for the environment. The programme will also explore deeper into the dishes we offer including key nutrient groups, their function and sources along with the scope and methods of adapting dishes to meet specific dietary, religious and allergenic needs of our guests.

The apprenticeship and kitchen teams also assist in preparing our kitchen team members for the next steps in their career by shining a spotlight on the benefits of effective communication, the part their service plays into overall guest experience and their individual role in upholding Parkdean Resorts vision, values, objectives and reputation as the UK's largest holiday park operator.

Image of chef adding finishing touches to a plate of food

Production Chef Level 2

Designed for newly recruited kitchen team members or existing team members already working within our kitchens at an “assistant”level.
Team members who successfully apply and are enrolled for this apprenticeship will be awarded a fixed-term, 15-month contract of 40 hours per week and an extremely competitive hourly rate for the duration of the programme.

Image of chef looking down and laughing while working

Senior Production Chef Level 3

The level 3 senior production chef route supports chefs who are already members of our Parkdean Resorts family or may be joining our kitchen teams and hoping to develop their careers into a “2nd Chef” (supervisory) position or currently hold that position. It will help individuals gain more knowledge, skills and experience within their role.

Image of 2 chefs smiling while cooking in a kitchen

Hospitality Manager Level 4

Individuals in our Head Chef roles, or aspiring to be, are highly motivated team leaders that combine a talent for management and specific- kitchen industry skills and thrive on the customer service nature of the role.

Supported by the apprenticeships team Level 4 managers will hone their skills in ensuring the food and beverage service operation meets brand standards at all times through teamwork their facilities, menus and equipment.

Leadership Academy

Parkdean Resorts' Leadership Academy programme is designed for Head of Departments on park or any team member wishing to develop to become a Head of Department. This programme can be tailored to suit a leader of almost any on-park department and is aimed at providing and/or improving the knowledge, skills and behaviours to develop, manage and run a successful team and improve departmental results.

Image of a waiter serving cocktails on a tray to a man and a woman sat at a table

Hospitality Supervisor Level 3

Across this 18 month programme, consisting of 15 months learning, knowledge, skills and behaviours and 3 months End Point Assessment, learners will be delve intoeffective planning, legislation and how the technology of Hospitality is improving the guest offering.

Waitress in apron is laughing while she serves a man and a woman drinks outside

Hospitality Manager Level 4

This programme is designed for all On-Park Managers or people who want to progress to become an On-Park Manager and is aimed at providing the knowledge, skills and behaviours to develop, manage and run a successful team or department within Parkdean Resorts.

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Operations Departmental Manager Level 5

This is a 2 year programme is designed for General Managers, both existing and joining, that would like to improve their knowledge, skills and behaviours and progress their career further with Parkdean Resorts.

The advantages of completing this apprenticeship while you are on the job is that managers can apply everything learned and put it into practice straight away.

Maintenance Academy

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Property Maintenance Operative Level 2

A 15-month programme delivered by our training partner GLP to develop the knowledge, skills and behaviours across a range of areas including, electrical, plastering, plumbing, tiling and plastering.

There are four skills masterclasses being completed during the programme, including a 3 day residential in Worcester, which provides the apprentice a safe, secure environment in which to learn and practice new skills.

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Team Leader/Supervisor Level 3

An 18-month programme delivered by our own Apprenticeship Team at Parkdean Resorts. This programme is designed to help people grow their knowledge, skills and behaviours as current team leaders/supervisors or provide people that want to progress to the next level with those skills.

During the programme people will learn and put into practice the following Managing People, managing teams, communication, operations, finance, projects, managing self, developing self and teams.

Image of man laughing

Operations / Departmental Manager Level 5

This is a 24 month programme delivered by our own Apprenticeship team. This programme has been designed for either current departmental/operations managers or for those that want to develop and grow their career.

Designed to provide new knowledge, skills and behaviours to enable people to manage teams, manage people, effective communication, operational management, project management, financial management, self-awareness, managing of self, coaching of individuals and teams.

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