Training Officer (Holiday Home Sales)
Takes responsibility in playing an integral part of the learning and development provision for Parkdean Resorts sales training. Improve Park performance through effective, efficient, and engaging learning interventions. Builds strong on park and central support relationships and collaborates with key stakeholders and subject matter experts.
The Role
- Design, deliver and evaluate engaging commercially focused training workshops and programmes
- Embed regular training activities across the business
- Design and implement effective induction programmes, specifically the Holiday Home Sales Training Academy
- Manage cyclical training events; works closely and collaboratively with fellow regional support business partners
- Liaise with experts and stakeholders to manage the design and implementation of learning interventions
- Seek out opportunities, and make recommendations for improvements to training content and material
- Influences and empowers team members through insightful training and coaching conversations
- Takes the lead on specific learning & development projects as agreed with the Lead Sales Training Business Partner
- Effectively manages the balance of adding value through on park activity to demonstrate training hours
- Liaise with the Lead Sales Training Business Partner to report on performance targets
- Have a duty to take care of your own health and safety and that of your colleagues.
Person Specification
- Be able to demonstrate commercial focus
- Accuracy and attention to detail
- Previous and demonstrable experience in training delivery
- Strong communication and customer service skills
- Ability to engage people at all levels
- The ability to work flexibly according to the needs of the business
- Ability to travel around the UK with frequent overnight stays
- Full driving license
- Embodies our Company Values: Care, Pace, Belonging, Difference, Value.
Desirable:
- CIPD qualified, or relevant training qualification
- Experience of working in the Hospitality sector
- Previous Holiday Home sales experience
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
Care | we care about our guests, our people, and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe. Value | we value all.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at careers@parkdean-resorts.com
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