Field Based Role - Covering Southern Region.
Successful candidates must be able to attend an assessment day on Thursday 12th March at our Trecco Bay Park.
At Parkdean Resorts, our people are the heartbeat of every park. You’ll be joining a passionate Talent Development team of seven, with big ambitions and a real impact on operational performance. This role gives you the freedom to coach, develop, influence, and elevate retail standards across an exciting and varied region.
What you will be doing...
- Partner with Retail Central and Operational Retail Teams to improve key retail metrics, including gross profit, labour ratios, stock control, app adoption and guest experience.
- Deliver targeted coaching on parks where performance needs a boost.
- Conduct root cause analysis to identify capability and people gaps impacting commercial results.
- Collaborate with People Business Partners and F&B Operations Managers to implement tactical action plans that move KPIs from red to green.
- Track and report the measurable impact of your interventions.
- Lead development programmes that build strong internal retail talent pipelines.
- Continuously improve programme content based on real feedback and outcomes.
- Identify high-potential team members during Quarterly Business Reviews.
- Facilitate sessions at national retail events.
- Build strong, credible relationships with Retail, F&B, Park Leadership Teams and third-party partners.
About you...
- Proven experience in training, coaching, and people development in an operational environment
- A strong track record of improving team performance
- Experience developing internal talent pipelines and succession frameworks
- Passion for people development and high-performance culture
- Project management skills and the ability to juggle multiple priorities
- A proactive, self-motivated and relationship-led approach
- Experience or interest in F&B and retail
- Comfortable with field-based working and frequent travel
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
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