Are you passionate about delivering top-notch service and making a real impact behind the scenes? We're on the lookout for someone who thrives on supporting others and knows how to keep things running smoothly. As our People Resource Officer, you'll be the go-to expert for our holiday parks - helping ensure we stay compliant, while also providing hands-on HR support across the board. If you love variety, people, and purpose, this could be your next big move!
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Working in a team of 4 you will support the People Compliance Manager ensuring 100% People Compliance across the business, this may include but is not limited to areas of compliance such as Disclosure Barring Service,(DBS) Disclosure Scotland(DS) , Right to Work, Security Industry Authority (SIA), Reference checks or Skilled worker Visas.
- Monitor and report on People Compliance areas throughout the business and liaise with parks and central office to ensure successful completion of checks. Where any non-compliance has been highlighted, then follow our internal escalation process.
- Provide daily support & training (group or 1-2-1) to Managers on our internal and 3rd party systems and processes.
- Act as an intermediary between our 3rd party providers and our managers. Communicating daily to rectify any application issues, providing support and guidance where necessary and seeing through to resolution.
- Complete regular system data reviews to ensure Parkdean Resorts is compliant in accordance with internal policies and within current legislation.
- Review and enter information into to our People System accurately and thoroughly and be accountable for data inputted.
Some of the skills and experience we are looking for:
- Excellent communication skills and attention to detail
- Confident & articulate with excellent presentation and written skills
- Highly organised with the ability to support on projects and processes at once
- Analytical and spreadsheet skills. Excel trained to at least intermediate level
- Ability to prioritise workload effectively
- Able to work independently or as part of a team
- Excellent practical knowledge and skills in using a range of packages, including Word,
- Be comfortable using package and bespoke systems
- Be flexible and adaptable
- Able to self-evaluate and continuously improve
Whatever you do, please don’t filter yourself out! We are often flexible when considering an applicant’s skills and experience for a role. So, don’t be put off if you don’t tick all the boxes.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com
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