Are you a people person, passionate about developing others and watching them grow? Join us as a Regional Talent Development Officer and become an integral part of the learning and development provision at Parkdean Resorts.
We are looking for an experienced hospitality professional obsessed with delivering forward thinking and engaging training to the people of Parkdean.
You’ll need to hold a current UK driving license.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park operator, we can offer:
- Up to 50% off holidays with us
- 30% off park activities, food & drink
- 25% off holidays for friends & family
- Clear career pathways for those looking to progress
Your day-to-day.
As Regional Talent Development Officer, you will improve park performance through effective, efficient, and engaging learning interventions, building strong on-park and central support relationships through effective and engaging planning, organisation and communication. You’ll also:
- Design, deliver and evaluate engaging commercially focussed training workshops and programmes.
- Embed regular training activities across the business.
- Plan and deliver training programmes that follow a robust ILP with regular reviews.
- Ensure all Team Member and Apprenticeship records and reporting are kept up to date and provided in a timely manner to support management and audits.
- Manages own self, coordinates and prioritises to meet the requirements of the operation and Apprenticeship needs.
- Seek out opportunities, and make recommendations for improvements to training content and material.
- Influences and empowers team members through insightful training and coaching conversations.
- Liaise with our Internal Quality Team to ensure standard achievement and the embedding of Functional Skills within your contextual delivery.
- Maintain and enhance relationships with business support teams to support the delivery of the sector plan and regional training calendar.
- Participate in quality assurance activities working closely with the quality team.
- Maintain and enhance relationships with existing Team Members, Apprenticeships, Line Managers, GM’s, Regional Directors assuring the Professional Development Team is synonymous with and recognised for quality of service
- Ensure CPD is planned and reflects Company and stakeholder requirements as guided by the quality team.
- Effectively manages the balance of adding value through on-park activity to demonstrate training hours.
- Ensure Ofsted and ESFA requirements are fully adhered to.
- Works closely with Quality Team to ensure consistent compliance and quality.
- Take responsibility to ensure full use of Parkdean Resorts systems to track, report and evaluate learning.
- On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given.
- You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors.
- You also have a duty to co-operate with Management to enable it to comply with its health and safety duties.
- Embrace and promote the Parkdean Resorts values.
- Consistently seek out new personal development opportunities.
What We're Looking For...
- Experience of working in the Hospitality sector.
- Ability to self-manage own work diary effectively.
- Good level of IT skills.
- Be able to demonstrate commercial focus.
- Accuracy and attention to detail.
- Previous and demonstrable experience in training delivery.
- Strong communication and customer service skills.
- Good organisational and planning skills.
- Ability to engage people at all levels.
- The ability to work flexibly according to the needs of the business.
- Ability to travel around the UK with frequent overnight stays.
- Full driving license.
- Embodies our Company Values: Care, Pace, Belonging, Difference, Value.
- Level 3 Award in Assessing Vocational Achievement (CAVA or equivalent), Level 3 Award in Education & Training (PTLLS or equivalent), Level 4 Award in Internal, Quality Assurance (Award in internal QA processes and practices or equivalent) , Function Skills – English Lv.2
- Recognised teaching or training qualification at level 3 or above
- Vocational experience in the area in what you are applying for
- CIPD qualified, or relevant training qualification.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
Care | we care about our guests, our people, and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all team members to share this commitment. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at careers@parkdean-resorts.com
