Revenue Operations Executive
Ensure highest levels of availability for all sales channels, maximising occupancy and revenue whilst maintaining system accuracy and improving team processes and efficiencies.
The Role
- Ensure all products are accurately on sale according to open/close dates; that all inventory descriptions are accurately displayed to the customer
- Address any inaccuracies, liaising with the relevant stakeholders to correct in an efficient time frame
- Optimize inventory control procedures such ancillary extras, reducing all manual touch points through improving processes
- Monitor capacity to ensure we have enough vs demand whether that’s through Hire Fleet/Flexi Fleet or retaining what we have
- Engage regularly with key third parties maintaining availability channels, ensuring all products are on sale accurately, providing regular exception reporting
- Support the Revenue Trading Managers on how to minimize the amount of time products are off sale
- Practice good system housekeeping, ensuring parks and Customer Engagement Centre have easily accessible information on product and park
- Review all current system processes, creating recommendations for automation of manual processes/ procedures
- Execute and support the future on sale plan, ensuring we have all relevant information required to deliver the project
- Update annual school holiday analysis to help shape pricing decisions, open and close dates, and complete regular analysis over key regions
- Create and maintain all operational on sale dates, liaising with Revenue Trading Managers to ensure all information is factually correct and up to date throughout the year
- Support the successful re-launch of all new fleet with all third-party channels, ensuring all units are on sale accurately
- Co-ordinate workload across members of the team, supporting planning and providing regular updates on progress
- Report any weakness or breach that you identify within the Company’s information systems or services (even if only suspected)
- Have a duty to take care of your own health and safety and that of your colleagues, guests, and visitors
- Safeguarding is everyone’s responsibility, and you have a duty of care for your own health and safety and that of your colleagues, guests, and visitors. You must report any concerns and co-operate with management to enable it to comply with its health and safety and safeguarding.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
Care | we care about our guests, our people, and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at careers@parkdean-resorts.com
