We’re seeking a Sports and Activities Operations Manager with a passion for creating memorable experiences, outstanding commercial acumen and operational expertise. This is an exciting opportunity to join the UK’s largest Holiday Park Operator and play a key role in elevating guest experience and shaping our next generation of activities.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer:
- Up to 50% off holidays with us
- 30% off park activities, food & drink
- 25% off holidays for friends & family
- Clear career pathways for those looking to progress
We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.
What you will be doing...
Responsible for overseeing and implementing the activities and leisure annual operational project plan. This encompasses all activities & leisure including timetables, leisure people and training, leisure retail, marketing and POS, specialist park requirements and financial performance.
- Overseeing the implementation of the Activities and leisure programme across the business; ensuring driving consistent delivery of activities and quality of customer service; ensuring customers are engaged and feel safe & looked after when attending all activities.
- Ensuring the successful implementation of the Activities and leisure programme across the business tailored to each park profile and that brochure and web commitments are met.
- Conducting ongoing research and observing competitors to plan the next generation of activities.
- Overseeing the implementation of the Activities and leisure programme across the business; ensuring driving consistent delivery of activities and quality of customer service; ensuring customers are engaged and feel safe & looked after when attending all activities.
- Ensuring the successful implementation of the Activities and leisure programme across the business tailored to each park profile and that brochure and web commitments are met.
- Conducting ongoing research and observing competitors to plan the next generation of activities.
- Overseeing the implementation of the Activities and leisure programme across the business; ensuring driving consistent delivery of activities and quality of customer service; ensuring customers are engaged and feel safe & looked after when attending all activities.
- Ensuring the successful implementation of the Activities and leisure programme across the business tailored to each park profile and that brochure and web commitments are met.
- Conducting ongoing research and observing competitors to plan the next generation of activities.
Some of the skills and experience we are looking for:
- Leisure management experience within the holiday park or activity holiday sector
- Good level of understanding of health and safety in the leisure industry particularly around activities
- Project Management experience – operating multiple projects simultaneously
- Previous experience in managing activity and leisure programme across multiple locations Budget management and operating P&L
- Leadership experience
- Pool management experience
- Leisure Management – training leisure professionals in delivering activities to customers
- Customer service experience
Whatever you do, please don’t filter yourself out! We are often flexible when considering an applicant’s skills and experience for a role. So, don’t be put off if you don’t tick all the boxes.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at careers@parkdean-resorts.com
