FINANCE SUPERVISOR - ORDER TO CASH (O2C)
Newcastle upon Tyne
Looking to create amazing memories at work? An opportunity has arisen at our support office for a Finance Supervisor join our family.
The role:
- Leading and managing the O2C team to deliver a proactive, highly skilled and engaged team
- Ensure that the team has a robust system of controls that is monitored and reported on and build risk awareness across the team
- Monitoring of service level agreements including KPI reporting to monitor service delivery against these agreements
- Ensure resources are planned effectively to deliver core tasks within service level agreements to a high standard of accuracy
- Ownership of the team training and development matrix that identifies the development needs of team members
- Development and engagement of the team, setting and reviewing annual objectives for direct reports and wider team, holding regular 121’s and performance reviews
- Lead the O2C monthly balance sheet reconciliation process and ownership for resolution of actions
- Encourage a culture of high performance, professionalism and respect, including commitment to a high level of quality control and timeliness of delivery.
Person Specifcation:
- Qualified / Part qualified ACA, ACCA, CIMA or qualified by experience
- Strong people management and supervisory skills
- Excellent interpersonal and communication skills
- Commitment to high quality and excellent customer service
- Strong planning, time management and organisational skills
- Flexible and the ability to work in pressurised situations and deliver a quality product to agreed timescales
- Experience in process improvements – timeliness, accuracy and efficiency
- Highly numerate and analytical with excellent attention to detail
- Passionate about customer service
- Experience of high volume transactional process management
- Our parks require 7 day support therefore the successful candidate must be flexible to work occasional weekends.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.
What we live by & what we look for
Care | we care about our guests, our people and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.
Parkdean perks:
- 50% discount on holidays for friends, family & you
- Stand-by breaks available at a discounted rate
- 30% off food & drink
- Clear career pathways, with development & progression
- In house incentives & competitions
Creating amazing memories is in our DNA – is it in yours?
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