Contact Centre Jobs
Find your next job in our Customer Engagement Centre
Are you looking for a customer service job in Newcastle where you can make a real difference? Join Parkdean Resorts' Customer Engagement Centre team at our Central office and help create amazing holiday experiences for our guests across the UK.
Ready to make holiday dreams come to life?
In our Contact Centre, Customer Service Advisors and Contact Centre Managers play a vital role in delivering exceptional customer service and ensuring smooth holiday experiences for guests. It's more than just answering calls - it’s about creating meaningful connections, solving problems, and helping families create unforgettable holiday memories.
Take the next step in your career and join a team passionate about creating amazing experiences.
Want to know more about our contact centre jobs?
Why work with us?
Whether they're helping families plan their perfect holiday or resolving customer queries with a smile, here’s why our team loves working here:
- Dynamic environment: No two days are the same! Handle a variety of customer interactions while sharpening your skills.
- Career growth: With opportunities to progress and develop within Parkdean Resorts, your career can thrive with us.
- Great benefits: From competitive pay and incentives to discounts on holidays and experiences, we reward hard work.
- Supportive culture: Be part of a team that values collaboration, inclusivity, and recognition.
Read about our story
Who we're looking for
Do you have a passion for delivering exceptional customer service? Our ideal contact centre candidates are usually something along the lines of:
- Great communicators with a friendly and professional approach.
- Problem-solvers who thrive in fast-paced environments.
- Team players with a positive attitude and a drive to succeed.
- Customer-focused, ensuring every interaction leaves a lasting impression.
Whether you’re experienced in customer service or looking to start your career, we’ll provide the training and support you need to excel.
Read about our peopleWhat we offer
At Parkdean Resorts, we believe that great work deserves great rewards. That’s why we’ve created a package of benefits and perks that truly sets us apart. When you join our Contact Centre in our HQ, here’s what you can look forward to:
- Full training and support to set you up for success, whether you're new to customer service or bringing prior experience.
- Flexible shifts to fit your lifestyle.
- Exclusive discounts on holidays and services.
- A vibrant, modern workspace in our Central office.
Like the sound of this?
Read about our perksRelated jobs
Salary
Salary: £13806.00
Location
Central Support, Gosforth Business Park, Newcastle upon Tyne
Contract Type
Fixed term
Department
Contact Centre
Location
Central Support
Description
Part-Time 22.5 Hours Per Week Are you ready to be the welcoming voice and helping hand that brings holiday dreams to life? Join our dynamic Customer and Park Support team at Parkdean Resorts, where
Reference
15324
Expiry Date
01/01/0001
Author
Parkdean ResortsAuthor
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Over 250 Parkdean vacancies to choose from
With over 250 diverse Parkdean positions to choose from, you can rest assured that your dream role exists for you at one of our holiday parks or head office. Whether you’re looking to go into marketing or maintenance, sales or security, finance or front of house - the Parkdean recruitment team are here to help you build your future.
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