Contact Centre Jobs

Why work with us?

Whether they're helping families plan their perfect holiday or resolving customer queries with a smile, here’s why our team loves working here:

• Dynamic environment: No two days are the same! Handle a variety of customer interactions while sharpening your skills.
• Career growth: With opportunities to progress and develop within Parkdean Resorts, your career can thrive with us.
• Great benefits: From competitive pay and incentives to discounts on holidays and experiences, we reward hard work.
• Supportive culture: Be part of a team that values collaboration, inclusivity, and recognition.

Who we're looking for

Do you have a passion for delivering exceptional customer service? Our ideal contact centre candidates are usually something along the lines of:

• Great communicators with a friendly and professional approach.
• Problem-solvers who thrive in fast-paced environments.
• Team players with a positive attitude and a drive to succeed.
• Customer-focused, ensuring every interaction leaves a lasting impression.

Whether you’re experienced in customer service or looking to start your career, we’ll provide the training and support you need to excel.

What we offer

At Parkdean Resorts, we believe that great work deserves great rewards. That’s why we’ve created a package of benefits and perks that truly sets us apart. When you join our Contact Centre in our HQ, here’s what you can look forward to:

• Full training and support to set you up for success, whether you're new to customer service or bringing prior experience.
• Flexible shifts to fit your lifestyle.
• Exclusive discounts on holidays and services.
• A vibrant, modern workspace in our Gosforth headquarters.

Like the sound of this?