Are you passionate about delivering exceptional service? Do you enjoy helping prospective owners begin their journey? If so, this could be the perfect next step in your career!
We’re looking for a motivated, customer-focused Owner Enquiry Advisor to join our high-performing OET Team. In this role, you’ll play a vital part in turning new enquiries into appointments by building strong relationships and guiding customers with warmth and professionalism.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Maximising lead-to-appointment conversion by nurturing new customer relationships across various communication channels.
- Using your fact-finding and listening skills to understand customer needs and recommend the right ownership solutions.
- Delivering a seamless, personalised experience that helps customers take the next step in their ownership journey.
- Working towards sales performance targets while always putting the customer first.
Want to learn more...
- Vishal is hosting 15-minute information sessions on Friday 18th July and Monday 21st July to share more about the role and answer your questions.
- If you'd like to attend, simply drop Vishal an email with your preferred day, and he’ll arrange a time with Service Delivery.
- Whatever you do, please don’t filter yourself out! We are often flexible when considering an applicant’s skills and experience for a role. So, don’t be put off if you don’t tick all the boxes.
Are we the right fit for you?
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at stephanie.wood@parkdean-resorts.com
