Entertainment Delivery Manager

You’ll be at the heart of the action, supporting our park teams as they deliver unforgettable experiences and top-notch products that set the industry standard. From planning and launching exciting new Entertainment, Specialist Training, and Holiday Packages to coordinating major Annual and Owner Events, you’ll make sure every detail shines and every guest leave with a smile. 

With a fantastic line-up of new products on the horizon, you’ll play a key role in bringing them to life across our parks - making sure each one is delivered seamlessly and to the highest standard. At Parkdean Resorts, no two days are the same, and your work will help shape magical moments for our guests, owners, and teams alike! 

What you will be doing...   

• Working with the Casting & Delivery Manger, device the ‘end to end’ planning for the delivery and implementation. 
• Support a cohort of parks to ensure all Entertainment product is operated and delivered to a high standard and monitor performance via park visits
• Attend meetings associated with everything required to be delivered by park teams. 
• Plan, deliver and oversee the training and development courses for all park team members 
• Successfully oversee the launch of new concepts and calendar events 
• Complete SWOT analysis mid-season for park teams and delivery for your cohort of parks
• Programme planning in-line with Parkdean Resorts strategy
• Review programme, data and guest feedback 
• Complete swot analysis mid-season for park teams 
• Liaise with other specialists in the team to support future delivery knowledge   

Some of the skills we’re looking for: 

• Experienced in Entertainment delivery and team management 
• Managerial experience in a multi-site operation 
• Demonstrable experience in driving, monitoring and improving KPIs 
• Motivated to undertake all parts of the role with enthusiasm. 
• Deals well with pressure and is proactive 
• Great communication skills 
• Confident in leading discussion and training modules 
• Strong administrative skills 
• Commercial awareness and acumen 
• Great people management skills 
• Hold a valid driving license 

So, why Parkdean Resorts? 

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:   

• £34,500 plus £5,000 Car Allowance
• The chance to develop your skills and boost your career across our 65 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training! 
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. 
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. 
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.     
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.  
• We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.  

Are we the right fit for you?   

At Parkdean Resorts we don’t leave unforgettable moments to chance.    

We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.   

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.   

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com