Guest Experience Advisor

Charismatic? Empathetic? A big people person? Then you would make a fantastic receptionist! 

Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests experience holiday happy every single time. 

No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role. 
 

So, why Parkdean Resorts? 

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer: 

• The opportunity to gain professional qualifications    
• Clear career progression pathways  
• Up to 50% off holidays with us 
• 25% off holidays for friends and family 
• 30% off park activities, food and drink  

We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.   
 

What you will be doing as our new Reception Rockstar.... 

• Being the voice of the customer and bringing to life the guest experience to improve experience, feedback and performance.    
• Displaying a friendly, positive attitude to all guests and ensure all enquiries, including telephone calls are responded to. 
• Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. 

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate. 

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact the team at careers@parkdean-resorts.com