Reporting into the Stock & Sales Support Team Leader, the role will primarily be responsible for supporting the parks within their designated region with the sales validation process and management of trade stock.
This will be a 6 month fixed term contract. This role will include weekend working.
Job Description
Identifying units to trade at earliest opportunity and ensuring they are uploaded to the trader portal in a timely manner
Ensuring trade sales are paid for and collected as per the trade sale agreement
Management of cases linked to the mandatory documentation required for a retail sale to validate
Management of the Service Now tickets for the HHS Support work stream
Involvement in the ongoing training programme for Sales Admins
Ensuring swift resolution of any issues that come out of the annual pitch audits and development of ongoing controls to reduce re-occurrence
Delivering Inventory targets including reduction of Too old stock
Conducting bi-weekly support calls with parks
Managing the annual delivery of fleet units
Person Specification
Accuracy and attention to detail
Great communication skills
High degree of resilience
PC literate
Well organised and disciplined to manage workloads and priorities
Able to work under pressure to deadlines, adapting to changing conditions.
A driven and goal orientated person who loves to succeed.
A problem-solver who adopts a solution based approach.
Strongly customer focused with a high standard of customer service ethics.
A strong team player.
Highly motivated and energetic.
Experience of working within Business to Business customer service
