How a Career in Sales Led to Progression

Here at Parkdean Resorts, we champion our Parkdeaners in every department. Today, we’re shining that spotlight on Georgia McIver from our Holiday Home Sales Team!

Fun fact: we’ve got loads of different sales jobs for people at all stages of their career, if this sounds like something you want to know more about, check out the below pages:

Now that’s out of the way, let’s crack on with Georgia’s story!

Life as a Holiday Home Sales Advisor at Parkdean

My name is Georgia McIver and I'm a Holiday Home Sales Advisor at Ocean Edge Holiday Park.

I started at Parkdean Resorts back in 2016 in the Sparky store when I was just 16.

The park was right on my doorstep, so it made sense for me to ask if they had any jobs going. I was young and didn’t really know what I wanted to do just yet; I just knew I wanted to work!

Branching into sales

I did a bit of waitressing here and there before I heard about the apprenticeship programmes available here at Parkdean Resorts. I enjoyed the idea of Business Administration, so when the apprenticeship programme had availability, I signed up and completed my Level 2, which felt fantastic!

Completing my Level 2 in Business Admin made me realise I wanted something more customer-facing, so I then moved into a second Customer Service Apprenticeship Level 2 programme.

After qualifying, I knew I wanted to stay at Parkdean Resorts, but the only jobs available at the time were in Holiday Home Sales. I hadn’t ever really experienced a sales job, but I thought, why not give it a go? I absolutely loved it, and I’ve been in the sales team ever since.

I would definitely say I’ve found my feet here - no two days are the same and each day is completely different. I think my proudest achievements here must be completing my apprenticeship programmes, as I don't think I'd be where I am today if I hadn't had that development. It’s definitely something I’d recommend looking into for any new Parkdeaners.

A day in the life

Week to week, my days are usually really jam-packed.

Monday and Tuesday are prep days and admin-focused for the week ahead. Friday, Saturday, and Sunday are mostly customer-facing, and I'm out on the park and always in front of people, chatting with holiday makers and owners, making sure they’re all happy and answering any questions they have.

Holiday Home Sales can be busy, but I organise my work-life balance well. I just make sure I’m doing what I can outside of work and prioritising things I need to get done on my days off.

My days are super varied, and I love that. It involves a lot of face-to-face customer time and responding to messages and emails throughout the day.

I believe that at the end of the day, it’s all about loving what you do and being committed. Of course, you get days where things may have been tough, but I just tell myself there are no good days or bad days, as it is what you make it. I go in with the best intentions and come out feeling the same way. I’ve been here for over 7 years now, and I’ve been lucky enough to try out so many different sides of the business.

Parkdean Resorts has encouraged me to develop, but also my General Manager, Dan, has also played a massive role in my career journey.

Sound good? Why not join Parkdean and start your own journey?

If Georgia’s story has inspired you, you’ll be pleased to know we’ve got plenty more where that came from! Make sure to read all about life at Parkdean and browse our available roles today.