What it’s like to be an Activity and Leisure Manager
At Parkdean Resorts, we pride ourselves on creating unforgettable experiences for our guests, whether they’re splashing in the pool, enjoying thrilling activities, or simply soaking in the relaxing atmosphere. At the heart of these experiences are our incredible team members who go above and beyond to make every stay special.
In this blog, we’re thrilled to introduce you to Kim, our Pool and Activities Manager (also known as a Leisure Manager!) at Bideford Bay. Kim plays a key role in ensuring every guest has an amazing time, from keeping the pools safe and sparkling to running exciting activities for all ages.
Read on to get a glimpse of Kim’s day-to-day life, the job's highlights, and what makes working at Parkdean Resorts so rewarding!
“The best part of my job is seeing the happy faces on the customers when we've provided them with great service. Whether it’s just a swim in the pool or joining in on one of our activities, it’s so rewarding to see the joy we bring to our guests.”
A Typical Day at Work as a Leisure Manager
My day starts with opening the building and performing the first safety checks. Ensuring the pools are running safely and to the right parameters is a top priority, and I also check all areas of the Activities and Leisure (A&L) department to make sure everything is ready for the day ahead.
Throughout the day, I’m responsible for conducting pool tests, running exciting activities for guests, lifeguarding, and keeping all areas clean and up to date. I also manage behind-the-scenes tasks like placing orders and ensuring all team rotas are current. It’s a varied and dynamic role that keeps me busy, but it’s always fulfilling.
Exciting Highlights and Opportunities
This summer, we won an incentive, and I was able to take one of my team with me on an all-expenses-paid trip to Prague. It was such a memorable experience and a great way to celebrate our hard work.
I’ve also gained some amazing qualifications during my time here. These include my Trainer Assessors Award, which allows me to run National Pool Lifeguard Qualifications (NPLQs) and staff training, as well as my Pool Plant Operator Qualification. I’ve received training in Legionella prevention and fire safety too. The opportunities to learn and grow in this role have been fantastic, and I’m always developing new skills.
Why I Love My Job
At the heart of my role is a passion for creating memorable experiences for our guests. Knowing that my team and I have made someone’s day brighter is incredibly fulfilling. Combine that with the chance to grow professionally and work with such a fantastic team, and it’s easy to see why I love what I do.
Fancy becoming an Activities and Leisure Manager?
We have the perfect opportunity waiting for you at our incredible holiday park in Ruda, North Devon!
With the pool undergoing a massive redevelopment, you’ll have the chance to manage a brand-new, state-of-the-art swimming pool, treating our lucky guests to unforgettable experiences in the 2025 season. It’s the perfect time to join our team and make your mark in an exciting, dynamic role.
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