Deputy Hotel Manager

Your career, your way. Join our fantastic hotel team as Deputy Hotel Manager.  

With fantastic opportunities for growth and a work setting vibrating with positive holiday vibes, our assistant managers welcome Mondays and every other day of the week! Throw in a team of aspirational hospitality obsessed people and it’s a no brainer. 

So, why Parkdean Resorts? 

 
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer: 

• The opportunity to gain professional qualifications    
• Clear career progression pathways  
• Up to 50% off holidays with us 
• 25% off holidays for friends and family 
• 30% off park activities, food and drink 

e want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.  
 

What you will be doing... 
 

Our managers are smooth operators and great role models, providing a seamless and memorable experience for our guests. This means: 

• Supporting the Hotel Manager in all areas of hotel management.  
• Supervising the control of sales, profit margins budgets, wage costs, and other financial aspects to ensure financial targets are achieved.    
• Working closely with all Heads of Department to ensure their teams are working efficiently, effectively and hitting company performance targets.  
• Working closely with the central People Team to recruit, induct, develop, and provide ongoing support to new Heads of Department and their teams. 
• Making sure the hotel processes data legally within GDPR legislation.  
• Being an ambassador of our company values, you will nurture and develop a positive work culture resulting in high performing and engaged teams.  
• Reviewing customer service data and implementing plans for improvements across the hotel.  
• With a focus on guest experience you will develop, implement, and manage customer service strategies and deliver excellent standards, ensuring complaints are managed in line with company policies. 

Are we the right fit for you? 
 

At Parkdean Resorts we don’t leave unforgettable moments to chance.  

We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, ensuring holiday happy is never far away.  

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.  

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at Stephanie.Wood@parkdean-resorts.com.