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Job description
Serve up bold flavour and unforgettable experiences! We’re looking for a passionate and energetic Thunderbird Fried Chicken Assistant Manager to help lead one of our exciting quick‑service venues. If you love great food, motivating people, and delivering outstanding guest moments, this could be the perfect opportunity for you.
As a Thunderbird Fried Chicken Assistant Manager, you’ll work closely with the Restaurant Manager to oversee all aspects of daily operations. You’ll lead high‑standard shifts, develop the team, deliver brand excellence, and take ownership of the business whenever the Manager is away.
From food quality to team development to guest satisfaction, you’ll help ensure Thunderbird Fried Chicken delivers an experience guests can’t wait to come back for.
What you will be doing...
- Acting as the Thunderbird brand ambassador, ensuring that the brand’s culture and standards come to life on the holiday park.
- Supporting the restaurant manager to deliver your restaurant’s Profit & Loss (P&L) and monitor variable costs to identify key opportunities that maximise profitability.
- Placing, receiving, and managing orders at an appropriate level,
- Leading Gold Standard shifts that keep your team motivated, focused, and constantly driven to deliver an unparalleled guest experience.
- Nurturing the development of Crew and Supervisors through the delivery of training plans and a thorough training curriculum.
- Forecasting sales in line with budget and targets and monitoring internal and external trends to make informed sales decisions.
- Supporting the restaurant manager in recruitment and schedule management, including interviews, rotas, and onboarding.
- Completing stock counts in the absence of the restaurant manager and completing administrative tasks on their behalf when necessary.
- Attending Manager meetings in place of the restaurant manager when necessary.
- Representing the restaurant in the event of a food hygiene audit, demonstrating full compliance and confidence in all food safety and health & safety legislation.
- Lead the team in breading, frying, plating and building some of the best fried chicken in town.
- Take orders, serve food, and get to know our loyal guests while also doing everything you can to turn curious first timers into raving regulars.
About you...
- Some managerial or supervisory experience within the hospitality industry, particularly around Quick Service or Fast-Food restaurants.
- Hands-on knowledge of GP, sales and labour management.
- Experience of food safety standards.
- Someone who is guest focused and who can work at pace without compromising standards, delivering outstanding experiences at every opportunity.
- Confident working in a fast paced and demanding food and beverage environment.
- The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.
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